WHY Rapid Response?
Rapid Response Monitoring is committed to having the most qualified, extensively trained personnel and the most advanced technologies available with the singular purpose of providing our Dealers and their customers with the very best monitoring services. Our mission is to protect lives and property and to ensure the safety and welfare of employees and families nationwide. No other monitoring provider has invested more resources in pursuit of this mission.
ADVANCED TECHNOLOGY
Rapid Response monitoring centers feature the most advanced technologies and mirrored capabilities with multi-redundant systems at all levels. Each can support a full load of incoming signal activity to supercharge efficiency and speed.
PEERLESS SERVICE
Combined with an incomparable technology infrastructure, our personnel selection, training and mentoring processes put our people to work with extraordinary tools to meet your needs. Only the top 3% of all applicants may hold these positions.
Video Monitoring
Many police jurisdictions now require verification before a response is dispatched. Rapid Response Event-driven Video Verification Monitoring is an effective means for mitigating this ‘verified response’ issue and for ensuring a faster police response.
Our Monitoring Center Specialists gain visual and, depending on installed equipment, audible verification of the situation. This avoids a false alarm that can result in a costly fine for the subscriber and a loss of confidence in dealer and monitoring services.
Additionally, apps in the Rapid Response Incredible Connectivity Suite allow customers to immediately view clips of the event and become involved in the decision to dispatch or not. Our Push-notification services inform them of an event so they can act quickly to prevent a false alarm or confirm the need for a response.
Two-way Voice
Two-way Voice Verification may be a more economical option than Video Monitoring, and, in most cases, overcomes residential subscribers’ concerns regarding an invasion of privacy– their common objection to Video Monitoring– increasing a dealer’s chances of securing the account.
Moreover, many home or business systems already have integrated audio speakers and receivers built-in and can be programmed to include Two-way service. Others are designed to receive an interface card that works seamlessly with the installed system to support the service.
VERIFIED RESPONSE
Utilizing a Direct Connection of on-site speakers and microphones to the Rapid Response Monitoring Center, Two-Way Voice Monitoring is efficient and effective in both residential and commercial uses and provides an immediate ‘verified response’:
- • Connects within seconds providing immediate verification and clarification of emergencies.
- • Enables communication with individuals who may be physically unable to answer the phone.
- • Virtually eliminates false alarms and subsequent fines.
Medical Monitoring
Professional yet personable to respond with grace, sensitivity, and patience to a population that may be experiencing conditions symptomatic of advancing age or emotional trauma, our operators are experienced in two-way monitoring and specially-trained to quickly take measure of unfolding situations. We have Spanish-speaking operators on duty. All operators are Security Industry Association (SIA) certified and Emergency Medical Training (EMT) certified.
A UNIQUE SERVICE
- • Allows subscribers who are physically or
emotionally challenged to live independently
in their own homes. - • Suits the needs of family caregivers, visiting
nurses or health aides entrusted with their
care. - Subscribers are often family members seeking
assurance that their loved ones are looked
after round the clock when they cannot be
there themselves.
